Consultancy on Common Administrative, Financial and Research Support Services in the New Consortium
Accenture Development Partnerships (ADP) performed a shared service evaluation across the CGIAR starting in August 2009. During the course of the project, ADP interviewed over 200 CGIAR employees across all 15 Centres, visited 13 CGIAR locations across 5 continents, gathered financial data from all Centres and engaged with key leadership across the Alliance Office, corporate services and research. Leveraging leading practices from Accenture’s shared service practice and relevant experiences across the non-profit sector, ADP has found significant opportunities for shared services to improve the current operations of the CGIAR as well as to improve the position of the CGIAR for future opportunities. ADP developed a target operating model covering the use of shared services across all Centre functions and recommended seven key opportunities to focus preliminary shared service activities. The seven key shared service opportunity areas are: 1. Develop and Expand Research Support Services, 2. Standardised Ways of Working, 3. Rationalise Back-office Systems, 4. Share HR Functions, 5. Procurement and Leveraged Buying, 6. Share IT, and 7. Share / Rationalize Physical Facilities and Facility Support. The target operating model and key opportunities were reviewed by a broad cross-section of finance, IT and research leadership, and general consensus was achieved. Across the seven opportunities, ADP developed business cases, implementation roadmaps and location strategies to allow the CGIAR to effectively prioritize shared service efforts and to help align shared services with other CGIAR strategic initiatives. This document only represents draft findings and recommendations as of 22 October 2009. A more complete paper, including cost and benefit analyses and final detailed recommendations, will be presented to the Alliance by 10 November 2009. This document was discussed at ExCo17.
|CGIAR change management, CGIAR Executive Council, CGIAR shared services|